Why Us?

Reasons Why You Should Choose Us

Care When and Where It's Needed

At CareHeartedly WNC, you have found the perfect combination of professional in-home care with a personal touch. We never close, so no matter if you need part-time or round-the-clock care for your loved one, CareHeartedly WNC will be there, wherever "there" is. If your loved one is in recovery from injury, illness, or surgery, or they are in an assisted living or long-term care facility, or at home, that's where we'll be. Many medical conditions, such as those that impair memory or cognitive functions, or cause permanent loss of mobility, call for a personal approach and a keen understanding of the specific care needs required. Rest assured, our staff is fully trained and knowledgeable, as well as truly compassionate when it comes to caring for that special person who is so very important to you.

We Have the Best Team

We think it's really important that our management team have a mixture of clinical, customer service and supervisory skills. With decades of combined experience in these areas and our passion for care, you can place your trust in us. We interview every potential employees in person before we proceed with the hiring process, and we carry out rigorous background checks on all management and caregiver staff to make sure we have the most reliable and trustworthy staff.

Exceptional Care. Safe at Home.

You'll find the perfect combination of professionalism and compassion at CareHeartedly. And we never close, so no matter if you need part-time or round-the-clock care for your loved one, we'll be there.

Why choose CareHeartedly in Hendersonville, NC

Areas We Serve

Hendersonville, Asheville, Flat Rock, Arden, Brevard, Etowah, Fletcher, Horse Shoe, Mills River, Pisgah Forest, Zirconia, Saluda, Tryon, Lake Lure, Candler, Canton, Burnesville, Mars Hill and surrounding areas. Call or email us today to schedule your no obligation Consultation.

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We're Locally Owned

Our agency is locally owned and operated by compassionate, professional members of the local community, ensuring the personal connections that make a real difference for your loved one's care. CareHeartedly has the resources and support to ensure we provide the very best in-home care and the flexibility to adjust to your loved one's needs as they change over time.

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Caring. Compassionate. Connected. It's Who We Are…

Experienced Caregivers

Get the best services from our highly qualified, compassionate, and thoroughly vetted caregiving team.

Reliable Service

We set accurate schedules and use a Smart scheduling service to make sure we're always there when you need us.

Caregiver Match

We charge based on the conditions, needs, and budgets of customers. We personally introduce caregivers and clients before the start of service to make sure we've made the best match for your loved one.

Dedicated Attitude

Our team is dedicated to our client's health and happiness. We promise to always treat our clients and their families with compassion, dignity, and respect.

In-home Consultation

We meet with you to get to know you and understand your family's needs, answer your questions, and assess care needs.

Free Safety Check

Our free home environmental assessment identifies potential hazards and helps ensure the home is safe for your loved one to age in place

Caregiver Match

We know it can be difficult to open your home to a stranger, so we match every client with the most compatible caregiver, and we personally introduce caregivers and clients.

Affordable Care

We work within your budget and can also partner with your long-term care insurance provider to ensure your family's care services fit your financial requirements.

When your loved one is partnered with the right caregiver, they become members of an extended family that provides compassionate, attentive care and the best possible quality of life

Get Access to Your Loved One's Care, Anytime, Anywhere

Family Portal in Hendersonville, NC

Our Family Portal gives you better visibility into your loved one's care. You'll have real- time access to track day-to-day schedules and activities and provide insights into their care. Family Portal provides on-demand updates and alerts, giving you everything you need to stay engaged with the care of your loved one. Keep tabs on their care, monitor who was there, what care was delivered, review caregiver notes, message your care team and even manage your billing anywhere, from your smartphone, any me 24/7.

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Our Care Tracking Tools Allow You to:

Track and Monitor Care Received

Review Daily Care Giver Notes

Review Care Plan Details

Message Your Care Team

Pay Your Invoices Online

Agency vs Independent

Making the best choice: Hiring an independent caregiver vs. hiring a licensed agency 

When a loved one needs help at home, finding a caregiver can be a difficult and overwhelming task. You want what is best for them, and your goal is to keep them safe and comfortable in their own home. Staying home can clearly be the best choice for your loved ones, but inviting someone new into your home can be uncomfortable and even scary at times. When you combine that with finding a reliable, honest, and dependable caregiver it may seem like handling all these things on your own is a better option. 

Finding in-home care to get the help you need doesn't have to be difficult. You have various options but for most families it comes down to two: You can hire a private independent caregiver or hire a licensed home care agency such as CareHeartedly. 

An independent caregiver may seem like the best choice when you're looking at costs starting out, but you still have to factor in employment regulations, insurance, and liability. As the employer you're responsible for injuries, state taxes, withholdings, all of  which can boost your rate up significantly. Homeowners insurance is typically not enough to cover accidents or injuries that can occur on the job, which leaves you vulnerable to other costs. When considering hiring an independent caregiver you should contact the IRS and your local state department for laws and regulations to stay in compliance. 

Having a complete job description and employment agreement is very important when hiring an independent caregiver. It's also a good idea to do a background check and even a credit check when searching for a candidate. The skills needed to provide hands on care should be properly verified before care is given to ensure the caregiver is qualified to provide those services. An I-9 form will need to be completed to make sure the employee can legally work in the US. I-9 forms can be obtained through the IRS website if you need to download them. 

Let's Get Started!

If you have any questions about how CareHeartedly can help those that you care about please give us a call at (828) 595-5734

Here are some of the benefits of using a licensed home care agency such as CareHeartedly:

  1. CareHeartedly provides complete guidance to you and your family while care is being received.
  2. All caregivers undergo a skills competency evaluation upon hire by our staff RN to verify their proficiency in hands-on care and other tasks. 
  3. Our caregivers' performance is regularly evaluated by our staff RN to guarantee we're providing the highest quality care and that our clients' care plans are being closely followed.
  4. Our RN Supervisors are always available to our caregivers, our clients and their families to address any urgent questions or issues that may arise during or between caregiving shifts.
  5. Our RN Supervisors reevaluate our client's progress and satisfaction with service on a regular basis and make changes to their care plan as needed, so you can feel confident that we're adapting our care and service to fit your loved one's changing needs.  
  6. We also have programs and procedures in place to check in on our caregivers and clients while they're working. If you are not satisfied with your caregiver for any reason we will provide a replacement for you. 
  7. CareHeartedly is licensed and insured, we assume full responsibility for all of our caregivers. If there is an accident and a caregiver is injured in your home you're not liable. Should you choose to hire an independent caregiver you're responsible for both the client and the caregiver.  
  8. CareHeartedly fully investigates all of our caregivers so you can rest assured the right person is in your home. A full background check is performed on all staff prior to employment as well as checking databases, including the NC Registry, for prior offenses. 
  9. Professional and personal references are used to ensure we have quality trustworthy personnel working in the field. 
  10. All staff are CPR certified and have ongoing training to ensure their skills are up to date. 
  11. Additional caregiver skills training is conducted yearly, such as Alzheimer's and Dementia Care, Fall Prevention, Infection Control, and Emergency/Disaster Planning, to ensure caregivers are properly prepared for taking care of their clients.