Frequently Asked In-Home Care Questions
Non-medical home care in North Carolina refers to in-home aide care and/or companion care in one's home or place of residence (i.e. assisted living facility).
In-home aides can be CNAs or experienced caregivers who pass a competency evaluation by an agency's RN Supervisor by demonstrating proficiency in the hands-on skills required to assist with Activities of Daily Living. These activities include feeding, bathing, dressing, mobility, assistance with prescribed exercises, and toileting.
They assist with Instrumental Activities of Daily Living, such as medication reminders, light housekeeping and organization, shopping, errands, assistance paying bills, transportation to appointments or social events, companionship and social engagement, activities and games, crafts, and reading aloud.
Respite care refers to a professional caregiver providing care in lieu of the primary (family) caregiver so that they can take a much-needed break from their caregiving duties as often as necessary.
For instance, if a wife is providing hands-on care for her husband and needs a caregiver to step in for a period of time to relieve her from her duties, she would hire a qualified In-Home Aide to provide Respite Care for her husband and perform the same hands-on care that the wife normally performs.
In-Home Care is a good option for any adult that wants to remain independent in their home or community but has difficulty doing so due to age, disability, or recovery from surgery or injury.
Many of our clients start out with Companion Care to provide them with friendship, social engagement, and possibly other tasks such as light housekeeping and medication reminders. However, as their needs change, we adapt and change with them. We maintain a relationship of trust, collaboration, and support with each client and their family as one's needs and life evolves.
Do you have in-home care questions? Contact Care Heartedly today!
If you feel that home care may be beneficial for you or someone you love, reach out to us to learn more. We also offer an in-home assessment to help you determine whether home care is right for you or your loved one. A member of our Care Team can usually meet with you within 24 hours depending on how urgently you need service.
At CareHeartedly, we understand the many benefits of creating a long-term relationship between a client and their caregiver. We know that trust and rapport between the client, caregiver, and the client's family are essential to establishing an enjoyable caregiving experience. So from the very beginning, we make every effort to create the best match possible for everyone involved. We also make every effort to keep the same caregiver with your loved one and family for the duration of services whenever possible.
If a client needs more hours than one caregiver can provide, they may have multiple caregivers. Regardless of how many caregivers are on your loved one's care team, rest assured that they all will be familiar with the client's care plan and their unique needs and preferences
You can reach our CareHeartedly staff 24 hours a day, 7 days a week, 365 days a year by calling our 24/7 phone number. We will never leave you without support or waiting for an answer.
Your loved one can use our transportation service for doctor's appointments, shopping, and errands. However, we also encourage it to be used for any activities such as book clubs, exercise classes, art classes, museum trips, and cultural and community events.
Frequently, our clients request transportation services initially, as driving may be one of the first services they need assistance with.
Everyone is unique, but the next time you visit your loved one, look for some of these indications:
- Has personal hygiene declined?
- Are there any concerns with memory?
- Is the house clean?
- Do they have groceries (not just frozen dinners)?
- Have you noticed any weight loss?
- If you were recently hospitalized for surgery or illness.
- If you are unable to meet your own needs due to health, age, or social problems.
- If you are stressed with taking care of a family member who can no longer care for themselves.
- If you are missing work or ignoring your immediate family to care for a loved one.
- If you are homebound and lonely, frightened, or depressed.
- If you need assistance getting groceries, going to appointments, or around the house.
These are just a few things to consider when you're thinking about home care.
If you are not sure, call us for an in-home assessment to determine if home care can help improve your loved one's quality of life and your own peace of mind.
We would love to answer any in-home care questions you have!
It is important for caregivers to be bonded and insured so that you are not liable for accidents or injuries. All of CareHeartedly's employees receive a full screening with background checks so you know you have someone who is trustworthy in your home.
CareHeartedly bills clients every two weeks that way we stay flexible and make adjustments to the schedule as you need them. There is not a long-term contract, and instead, call and request a cancellation of services.
Non-medical in-home care is not covered by most health insurance policies or Medicare, unfortunately. Long-term insurance policies do cover in-home care.
If you need help determining what your insurance pays for, contact CareHeartedly and we will assist you with your insurance provider and any in-home care questions you have.
Hiring a caregiver directly makes you an employer. As the employer, you are responsible for following all regulations: You will be liable for any injuries to the caregiver and the client. You are responsible for scheduling such as covering for illness appointments.
Working with an agency eliminates your liability. At Care Heartedly, we screen all of our employees thoroughly so you can rest assured you have an honest person taking care of your needs.
We call 911 immediately if a medical emergency occurs. Our caregivers train and learn to handle emergency medical situations as smoothly and efficiently as possible.
Our clients' pre-planned emergency medical plans include advanced directives, preferred hospitals, emergency contacts, and DNR status. Rest assured, our employees prepare to handle these difficult situations.
Aging looks different for everyone, so these are a few things you can look for: Are there any issues with memory? Is the home in good condition and clean? Do they have fresh food to eat and are they able to prepare meals? Are they losing weight?
Look for some of these signs when visiting. If you aren't sure about the situation, call for our in-home assessment and we can see if assistance will improve the quality of life of your loved one.