About Us

About CareHeartedly

For every person we serve, we know we are caring for an individual who craves the care and attention that family is, at times, unable to give. The stress and strain of caring for someone we love during their time of need is a difficult and emotional balance we aim to respect. We hope you will trust us with the care of your loved one. We promise to provide love, care, attention, and comfort to your loved one with honesty, respect, and dignity. Call or email us today to schedule your no obligation consultation.

Our Story

CareHeartedly was founded in 2019 and set out on a mission to improve the quality of life and the quality in-home care for seniors and disabled adults.

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Our Team

Tonya - Agency Director

Tonya is a native of WNC and was born and raised in Hendersonville. Tonya was very close to her grandmother growing up. Through a church program her grandmother ran, she started volunteering at a young age for seniors in the area providing small household services and companionship.  Her love and passion for helping people grew and led her to attend Blue Ridge College and receive her CNA, CNA 2, RNA, Med Tech, and MA license by the early age of 19.

For the next 10 years she worked hands-on as a caregiver with Hospice and other healthcare facilities specializing in memory care units for Alzheimer's and dementia patients. Due to her parents owning businesses in the area she also highlighted as a manager to help her parents out with their companies. During this time she decided to go back to school for Business Management. While still enrolled in classes, she accepted an entry level position at a Fortune 500 healthcare company and was quickly promoted to Training Supervisor.

Tonya's love for people and her passion for helping others eventually led her back into the healthcare field when her mother-in-law got sick and eventually went on Hospice care. Even though she loved her job she chose to leave it to keep her mother-in-law at home and care for her up until her passing. In 2021, she joined CareHeartedly, finally finding a company that combined her clinical and business skills with her passion for helping seniors.


CareHeartedly Operations Manager: Tonya
CareHeartedly RN Supervisor: Susan

Susan - RN Supervisor

Susan has been an RN, BSN for 29 years, graduating with honors from Emory University School of Nursing in 1993. She has worked in a variety of settings including Child Care Health, Alternative School Health, Public Health, Pulmonary Health, Assisted Living and for the last six years, Home Care.

She brings with this experience a sincere interest in assisting seniors and their families. She believes that many of the challenges of aging both medically and emotionally can be successfully managed by allowing the client to stay in their own homes.

With that in mind, Susan strives to construct individualized care plans that can assist in meeting these stay-at-home goals. She considers it a privilege to have the opportunity to meet and work with these families in times of transition and need. She welcomes the chance to contribute ideas and strategies that may assist them in making hard, age related decisions and choices concerning their care.

Susan states: “It is my hope that through providing quality in-home care services, the realities of aging can be accepted and proactively faced all while receiving excellent care and not having to leave home.”

On a personal level Susan loves the outdoors and animals of all kinds. She lives on a four acre mini-farm that she shares with two horses and two dogs. She actively participates in hiking, kayaking, camping and gardening and also enjoys sports of all kinds, especially playing pickleball for the last few years.  Susan’s idea of a perfect vacation is camping in a beautiful spot by the water and sitting around a campfire with her dogs


Marsha - Recruiting and Onboarding Specialist

Marsha was born and raised in WNC. Her love for caregiving started at a very young age when she used to go to work with her mother and grandmother who both did caregiving for the elderly.

Marsha got her first job as a private in-home caregiver at the early age of 18. In 2000 she went to school and received her (MCDST) Microsoft Certified Desktop Support Technician certificate. She remained with her client until they passed and then accepted a job in the office of a local Orthopedic Surgeon. She worked in this office up until the MD retired and the office closed.

At the time she was looking for a new job she realized how much she truly missed caring for and helping the elderly. So, she accepted a position as a caregiver with Careheartedly in 2021. In 2022 she was promoted into the office as the Onboarding and Recruiting Specialist and was finally able to combine her love and passion of caregiving with her administrative skills and computer expertise.

Marsha has two grown daughters and a grandson who she enjoys spending time with. She also helps care for her mother and grandmother while not at work. She owns a camper and enjoys spending lots of time in it as she has a passion for camping and nature in general.




Marsha's Pic

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